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Privacy Policy

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Last updated: 18 September 2026

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Catch Me If You Cancer respects your privacy and is committed to protecting your personal information.

 

This Privacy Policy explains what information we collect, why we collect it, how we use it and the rights you have over your information.

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1. Who we are

This website and our services are operated by Shellie Clark, trading as Catch Me If You Cancer, based in the United Kingdom.

For questions about this Privacy Policy or your personal information, please contact:

Email: catchmeifyoucancer@gmail.com

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2. Information we may collect

Depending on how you interact with us, we may collect:

  • your name and contact details, including your email address and telephone number where provided;

  • information you provide when joining The Healing Room, purchasing a product, booking a consultation, completing a form or contacting us;

  • payment and transaction information. Payments are processed securely by third-party payment providers and we do not store your full card details;

  • information you choose to share with us during coaching, consultations, community discussions or other communications, which may include information about your health or cancer experience;

  • information about how you use our website, including technical information such as device, browser and IP address; and

  • your communication and marketing preferences.

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3. Health information

Because our work supports people navigating cancer, you may choose to share information about your health, diagnosis, treatment or wellbeing with us.

Health information is considered special category personal data under UK data protection law. We only collect and use this information where it is relevant to the service or support you have requested, and we take additional care when handling it.

Please only share information you are comfortable providing.

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4. How we use your information

We may use your information to:

  • provide The Healing Room, courses, consultations and other services you have purchased or requested;

  • manage your membership and account;

  • process purchases and payments;

  • respond to questions, enquiries and requests for support;

  • provide information and resources you have requested;

  • send service-related communications;

  • send marketing emails where we have permission or another lawful basis to do so;

  • operate, protect and improve our website and services;

  • understand how our website and services are being used; and

  • meet our legal, regulatory, accounting and security obligations.

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5. Our lawful bases

Under UK data protection law, we need a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

  • Contract, where processing is necessary to provide something you have purchased or requested;

  • Consent, where you have actively agreed to a particular use of your information;

  • Legitimate interests, where processing is reasonably necessary for operating and improving our business and those interests do not override your rights; or

  • Legal obligation, where we need to process or retain information to comply with the law.

Where special category information such as health information is processed, we will also ensure that an appropriate condition for processing that information applies.

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6. Who we share information with

We do not sell your personal information.

We use trusted third-party providers to help us operate our website and deliver our services. These may include providers for:

  • website hosting;

  • membership and course delivery;

  • payment processing;

  • email communications;

  • appointment scheduling;

  • video calls and online meetings;

  • analytics; and

  • other administrative and technical services.

These providers only receive information where necessary for the services they provide and are responsible for handling it in accordance with applicable data protection requirements.

Some providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place as required by UK data protection law.

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7. Cookies

Our website uses cookies and similar technologies to operate correctly, remember preferences, understand website use and, where applicable, support analytics or marketing.

Where consent is required for non-essential cookies or similar technologies, you will be given a choice before they are used.

You can also manage your preferences through the cookie controls available on our website.

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8. Marketing communications

If you have subscribed to receive emails from us, you can unsubscribe at any time using the unsubscribe link included in our marketing emails.

Withdrawing your marketing consent will not prevent us from sending essential communications relating to a product, membership or service you are using.

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9. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services and meeting legal, accounting and regulatory requirements.

Different types of information may therefore be retained for different periods.

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10. Your rights

Under UK data protection law, depending on the circumstances, you may have the right to:

  • request access to your personal information;

  • ask us to correct inaccurate information;

  • ask us to delete your information;

  • ask us to restrict how your information is used;

  • object to certain processing;

  • request transfer of certain information;

  • withdraw consent where processing is based on consent; and

  • complain about how your information has been handled.

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You can contact us using the email address above to exercise your rights.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.

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11. Security

We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

No online system can be guaranteed to be completely secure, but we take the protection of the information entrusted to us seriously.

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12. Changes to this policy

We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will always be published on this website with the date it was last updated.

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